At EFC Cafe, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our café, browse our website, or use our services. By engaging with us, you agree to the terms outlined below.
1.Information We Collect
- We may collect the following types of personal data when you interact with our café or website:
- Personal Information: Name, email address, phone number, and address (only when voluntarily provided).
- Reservation/Booking Details: Table reservations, event bookings, and preferences for seating or menu items.
- Payment Information: Credit/debit card details, UPI, or other billing information (processed securely via third-party payment gateways; we do not store card details).
- Feedback & Preferences: Suggestions, reviews, or requests regarding menu choices, dietary preferences, or event hosting.
- Technical Data: IP address, device type, browser information, cookies, and website usage data.
2. How We Use Your Information
- We use the data we collect to:
- Process and manage table reservations or event bookings
- Provide personalized recommendations for food and beverages
- Send you updates, promotions, and special offers (with your consent)
- Improve our café services, menu, and website experience
- Respond to your feedback, inquiries, or complaints
- Ensure the safety and security of our website and services
3. Sharing of Information
- We do not sell or trade your personal data. However, we may share information with:
- Trusted Service Providers: For secure payments, booking systems, email updates, or marketing tools
- Legal Authorities: If required by law, regulation, or valid legal request
4. Data Security
- Your security is our priority. To protect your information, we implement:
- SSL encryption for online data transfer
- Secure third-party payment processing systems
- Internal access controls and monitoring
- Regular updates and checks for website safety
- While we strive to protect your personal information, please note that no method of transmission or storage is 100% secure.
5. Your Rights
- As a customer of EFC Cafe, you have the right to:
- Access and request a copy of your personal data
- Update or correct your details
- Request deletion of your personal information (where legally permissible)
- Opt out of promotional or marketing communications at any time
- Request details about how your information is used
- To exercise your rights, please contact us at: efccafenoida@gmail.com.
6. Cookies
- Our website may use cookies and similar tracking tools to:
- Improve browsing and ordering experience
- Analyze website traffic and performance
- Offer personalized promotions and recommendations
- You can manage or disable cookies in your browser settings, though some features of the site may not function properly without them.
7. Third-Party Links
- Our website may include links to external sites (such as delivery partners, event platforms, or social media). Please note that EFC Cafe is not responsible for the privacy practices of these third parties. We recommend reviewing their policies separately.
8. Changes to This Policy
- EFC Cafe may update this Privacy Policy from time to time to reflect changes in services, technology, or legal requirements. Updates will be posted on this page with an updated “Last Revised” date.
